At Hair Envy, accessible from https://us-hairenvy.com/, one of our top priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Hair Envy and how we use it.
If you have any questions or require more information about our Privacy Policy, feel free to contact us at help@us-hairenvy.com.
Information We Collect
Personal Information
When you visit our website, make a purchase, or subscribe to our newsletter, we may collect personal information including but not limited to:
Name and contact information (email address, phone number, mailing address)
Payment information (processed securely through third-party payment processors)
Order history and purchase preferences
Hair care concerns and product reviews
Account credentials for registered users
Communication preferences and subscription settings
Hair Care Information
To provide personalized hair growth recommendations, we may collect information about:
Hair type, texture, and current condition
Scalp health concerns and sensitivities
Previous hair care treatments and products used
Hair loss patterns and severity
Health conditions that may affect hair growth (voluntarily provided)
Log Files
Hair Envy follows a standard procedure of using log files. These files log visitors when they access the website—a common practice among hosting companies and part of analytics services. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. It is used to analyze trends, administer the site, track users' movement, and gather demographic information.
How We Use Your Information
We use the collected information for various purposes including:
Processing and fulfilling your Hair Envy product orders
Providing customer support and responding to inquiries
Sending order confirmations, shipping updates, and delivery notifications
Personalizing your shopping experience and product recommendations
Sending marketing communications about new products and promotions (with consent)
Improving our website functionality and user experience
Conducting research to enhance our natural hair growth products
Preventing fraud and ensuring website security
Cookies and Tracking Technologies
Hair Envy uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
Remember your preferences and shopping cart contents
Analyze website traffic and user behavior
Provide personalized product recommendations
Enable social media features and targeted advertising
Improve website security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
Email Marketing and Communications
With your consent, we may send you:
Product updates and new Hair Envy launches
Hair care tips and educational content
Special offers and promotional discounts
Customer surveys and feedback requests
Important account and order information
You can unsubscribe from marketing emails at any time using the unsubscribe link in our communications or by contacting us directly.
Data Sharing and Third Parties
Hair Envy does not sell, trade, or rent your personal information to third parties. We may share your information with:
Payment processors to handle transactions securely
Shipping companies to deliver your Hair Envy products
Email service providers to send communications
Analytics services to improve website performance
Legal authorities when required by law
All third-party service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to Hair Envy.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of our advertising partners.
Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or Web Beacons in their advertisements and links on Hair Envy. These are sent directly to your browser and may automatically collect your IP address. These technologies are used to measure the effectiveness of their ads and to personalize the advertising content you see about hair care and beauty products.
Please note that Hair Envy has no access to or control over these cookies used by third-party advertisers.
Third Party Privacy Policies
Hair Envy's Privacy Policy does not apply to other advertisers or websites. We encourage you to consult the respective Privacy Policies of these third-party services for more information. This may include instructions on how to opt-out of certain practices.
You can choose to disable cookies through your browser settings. For more details on cookie management for specific web browsers, visit the browsers' official websites.
Data Security
We implement industry-standard security measures to protect your personal information:
SSL encryption for all data transmissions
Secure payment processing through PCI-compliant providers
Limited access to personal information by authorized personnel only
Regular security audits and system updates
Secure data storage with backup and recovery procedures
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this privacy policy
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Provide ongoing customer support for Hair Envy products
When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your information to another service
Restriction: Request limitation of how we process your information
Objection: Object to certain types of processing, including marketing
To exercise these rights, please contact us at help@us-hairenvy.com.
Children's Information
Protecting children online is important to us. We encourage parents and guardians to monitor and guide their children's internet activity.
Hair Envy does not knowingly collect any personally identifiable information from children under the age of 13. Our natural hair growth products are intended for adult use. If you believe your child has provided this kind of information on our website, please contact us immediately. We will do our best to promptly remove such information from our records.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website and services, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
Hair Envy reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by:
Posting the updated policy on this page with a new "Last Updated" date
Sending an email notification to registered users
Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding information they share and/or we collect on https://us-hairenvy.com/. This policy does not apply to information collected offline or via other channels such as phone orders or in-person consultations.
Contact Information
If you have any questions about this Privacy Policy, your personal information, or Hair Envy's data practices, please contact us:
Email: help@us-hairenvy.com
Website: https://us-hairenvy.com/contact
Mailing Address: [Your Business Address]
Consent
By using our website, purchasing Hair Envy products, or providing your personal information, you consent to our Privacy Policy and agree to its Terms and Conditions. Your continued use of our website after any changes to this Privacy Policy constitutes acceptance of those changes.